Negotiation Service Member

Primary Responsibilities

  • Contact originating creditors, collection agencies and out of state attorney offices in order to negotiate on clients behalf for a reduced settlement on delinquent and/or charged off accounts
  • Calculate acceptable percentages for settlement according to guidelines set forth by the department
  • Work an open queue of clients in order to achieve goals and objectives
  • Review client banking accounts to determine funds necessary to complete settlement and payment of company fees.
  • Gathering and submitting required documentation for approval and payment of accounts, not limited to transmittal and receipt of various e-faxes to and from enrolled clients’, creditors’, collection agencies, and attorney offices.
  • Reporting and various other tasks assigned by direct supervisor


Required Skills and Traits

  • Must have a minimum of 1 year experience in contact center or similar environment
  • Prior collections experience preferred
  • Prior inside sales experience preferred
  • Strong sense of professionalism and client stewardship
  • Ability to be coachable, competitive, and an eagerness to succeed.


  • Fantastic office culture
  • State of the art technology
  • Strong Leadership Team
  • Fast growth potential through company
  • Base-pay and uncapped earning potential
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Mediator Law Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mediator Law Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.