Client Services

Primary Responsibilities

Our Client Service team member’s core responsibilities are in both inbound and outbound calls to our clients, updating their case files, and resolving any and all client issues directly with the client or the management team.

Required Skills and Traits

  • Previous customer service experience
  • Experience with Microsoft products (Word, Excel, etc.)
  • Ability to be coachable, energetic and an eagerness to succeed.

We invite you to thrive in our fast-paced, inviting, company culture. As a Client Service Team Member you’ll be given to tools and leadership to quickly grow within, and outside of Mediator Law Group.

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Mediator Law Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mediator Law Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Mediator Law Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mediator Law Group’s employees to perform their job duties may result in discipline up to and including discharge.